Privacy Policy

Last updated: February 26, 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, and phone number when you fill out our contact form or discovery form.
• Business information: business name, coaching niche, services, and other details provided through our website discovery form.
• Content and assets: photos, logos, brand materials, and text you provide for your website.
• Payment information: billing details processed securely through Stripe. We do not store your full credit card number on our servers.

2. How We Use Your Information

We use the information we collect to:

• Design and build your custom website
• Provide hosting and support services
• Communicate with you about your project and account
• Process payments and manage billing
• Improve our services
• Respond to your inquiries and support requests

3. Data Storage and Security

Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted backups, and access controls to protect your information. While we strive to protect your data, no method of transmission or storage is 100% secure.

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe for payment processing. Stripe Privacy Policy
• Amazon Web Services (AWS) for hosting and infrastructure. AWS Privacy Policy
• Amazon SES for transactional email delivery.

We do not sell your personal information to third parties. We only share information with third parties as necessary to provide our services or as required by law.

5. Cookies

Our website may use essential cookies to maintain session state and provide core functionality. We do not use advertising or tracking cookies. Our admin panel uses cookies for authentication purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Portability: You can request an export of your data in a commonly used format.

California Residents (CCPA): You have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information (we do not sell personal information).

EU/EEA Residents (GDPR): Our lawful basis for processing your data is contractual necessity (to provide the services you request) and legitimate interest (to improve our services). You have the right to withdraw consent, lodge a complaint with a supervisory authority, and exercise the rights listed above.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. After termination, we retain certain data as required by law or for legitimate business purposes (e.g., billing records). Website content exports are available for 90 days after account termination.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at henry@coachingdevlabs.com.